Join our team as a Volunteer Counsellor

In this demanding and fulfilling role, volunteer with Life’s Helpline team to offer free counselling to clients who are facing pregnancy and/or pregnancy loss (miscarriage, stillbirth, abortion).

About the Volunteer Counsellor role

Volunteer Manager: Director of Pregnancy Matters™ Online

Available locations: Home / remote

Commitment: Minimum one three-hour rota slot on the National Helpline per week and be part of an extended cover team when necessary OR one day’s cover on Email and Text-to-Talk service (this can be two half-days) per week. 

What you'll be doing

  • Giving counselling to Life’s clients. 
  • Supporting up to three ongoing clients as needed. 
  • Adhering to monthly supervision needs as required by the British Association for Counselling and Psychotherapy (BACP). Life will contribute to supervision costs but we don’t cover full costs. 
  • Monthly continued professional development (CPD). 
  • Attending volunteer meetings on Microsoft Teams. 
  • Attending Life’s annual in-person continued professional development for the counselling team. 
  • Adhering to Life’s Terms of Service and relevant policies to maintain high standards of service. 

What you'll need

  • A degree or diploma (Level 3 or above) in counselling or psychotherapy and experience of client work. If you don’t have this, consider joining the Helpline team instead as a Volunteer Skilled Listener. 
  • A friendly and helpful attitude. 
  • Good listening and communication skills. 
  • Good organisation and IT skills. 
  • Passion and enthusiasm. 
  • Ability to work independently and use your initiative. 
  • Aged 21 years old or over. 

You’ll need to complete an Enhanced DBS check for this role, which we’ll pay for.

What it's like being a Volunteer Counsellor

“I am really impressed with the professionalism of the service. It is so important that we are offering quality care to people at such a critical time. It’s a privilege to be able to volunteer with Life.”

Anne, Volunteer Counsellor

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Learn new skills, make friends, and get that warm glow knowing you’re making the world a better place.

There’s something for everyone at Life, so take a look at our current volunteer roles.