About the Volunteer Counsellor role
Volunteer Manager: Director of Pregnancy Matters™ Online
Available locations: Home / remote
Commitment: Minimum one three-hour rota slot on the National Helpline per week and be part of an extended cover team when necessary OR one day’s cover on Email and Text-to-Talk service (this can be two half-days) per week.
What you'll be doing
- Giving counselling to Life’s clients.
- Supporting up to three ongoing clients as needed.
- Adhering to monthly supervision needs as required by the British Association for Counselling and Psychotherapy (BACP). Life will contribute to supervision costs but we don’t cover full costs.
- Monthly continued professional development (CPD).
- Attending volunteer meetings on Microsoft Teams.
- Attending Life’s annual in-person continued professional development for the counselling team.
- Adhering to Life’s Terms of Service and relevant policies to maintain high standards of service.
Life’s counselling is non-directive. We adhere to the British Association for Counselling and Psychotherapy (BACP) Code of Ethics and Life’s Terms of Service.
What you'll need
- A degree or diploma (Level 3 or above) in counselling or psychotherapy and experience of client work. If you don’t have this, consider joining the Helpline team instead as a Volunteer Skilled Listener.
- A friendly and helpful attitude.
- Good listening and communication skills.
- Good organisation and IT skills.
- Passion and enthusiasm.
- Ability to work independently and use your initiative.
- Aged 21 years old or over.
You’ll need to complete an Enhanced DBS check for this role, which we’ll pay for.
What it's like being a Volunteer Counsellor
“I am really impressed with the professionalism of the service. It is so important that we are offering quality care to people at such a critical time. It’s a privilege to be able to volunteer with Life.”
Anne, Volunteer Counsellor