Join our team as a Retail Lead Volunteer
About the Retail Lead Volunteer role
Volunteer Manager: Shop Manager or Assistant Shop Manager
Available locations: Belfast Shop, Breaston Shop, Derby Shop, Eastleigh Shop, Leicester Shop, Manchester Shop, Nuneaton Shop, Rugby Shop, Wolverhampton Shop.
Commitment: Minimum two hours per week; we’d love it if you could do more. Shifts vary and can be between one and seven hours long. You can agree timings with your volunteer manager. Most of our Life Shops are open six days a week.
What you'll be doing
- Opening and closing the Shop in the absence of the Shop Manager.
- Supervising and delegating responsibilities to other Life Shops volunteers.
- Welcoming all customers coming into the store with a warm and friendly manner.
- Dealing with customer queries and refunds professionally and effectively.
- Cashing up at the end of the day.
- Ensuring the store runs smoothly in the absence of the Shop Manager.
As a way of saying thank you, all Retail volunteers get a 20% discount when buying items in our Life Shops.
What you'll need
- A friendly and helpful attitude.
- The ability to work independently or as part of a team.
- Good listening and communication skills.
- Patience, sensitivity, and reliability.
- Previous stock room experience isn’t required but is a bonus.
- Aged 18 years old or over.
No formal experience is needed – we provide all the training!
What it’s like volunteering in our Life Shops
“I really enjoy my time in the Shop … everyone is so friendly and we get on really well.”
Life Shop Volunteer
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Learn new skills, make friends, and get that warm glow knowing you’re making the world a better place.
There’s something for everyone at Life, so take a look at our current volunteer roles.
